Shipping policy

Shipping Policy

Last Updated: 02/3/2026

Thank you for shopping with The Fair Fine. Below you will find important information regarding our shipping and delivery process.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information (where available).

Please note:

  • Orders are not processed on weekends or Irish public holidays.

  • During peak periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

  • Ireland: 5–10 business days

  • EU: 7–14 business days

  • International: 7–21 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

We may offer:

  • Free shipping promotions

  • Flat-rate shipping options

Any applicable shipping fees will be clearly displayed before payment.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email containing tracking details (if available).

Please allow 24–72 hours for tracking information to update.

Delays

While we strive to deliver orders within the estimated timeframe, we are not responsible for delays caused by:

  • Courier services

  • Customs processing

  • Weather disruptions

  • Incorrect shipping details provided by the customer

  • Circumstances beyond our reasonable control

If your order is significantly delayed, please contact us at:

support@thefairfine.com

Customs & Duties (For International Orders)

International orders may be subject to customs fees, import duties, or taxes imposed by your country.

These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Incorrect Address

Customers are responsible for ensuring that their shipping address is correct at checkout.

If an incorrect address is provided and the order has already been processed or shipped, we cannot guarantee changes or refunds.

Lost or Stolen Packages

If tracking shows your package as delivered but you have not received it:

  1. Please check with neighbours or household members.

  2. Contact your local courier.

  3. If the issue persists, contact us within 5 days of the marked delivery date.

We are not responsible for stolen packages once confirmed delivered.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery.

  • Provide clear photos of the packaging and product.

  • Include your order number.

We will assess the issue and arrange a replacement or refund where appropriate.